Accessibility Statement
Melius Hotel aims to provide a clear, robust digital experience that can be used by as many people as possible.
1. Commitment and scope
The technical objective for this website is to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across public pages, forms and enquiry flows. This statement describes a commitment and an ongoing improvement process; it is not an external certification.
2. How we test
Continuous integration runs automated axe tests on desktop and mobile views, keyboard navigation checks, visible-focus checks and contrast controls. Relevant visual changes are also reviewed at multiple viewport sizes and with reduced-motion preferences.
3. Known limitations
- Content and interfaces opened in external services, including Playtomic and Google Maps, are managed by third parties and may provide a different level of accessibility.
- Automated tests reduce risk but do not replace real use with different assistive technologies.
- Some Spanish translations await native owner review; this editorial review does not change the accessibility contract of the controls.
4. Feedback and contact
If you encounter a barrier, contact us at geral@hotelmelius.com or through the general telephone number in the footer. Describe the page and the difficulty you found; we will aim to respond and provide an accessible alternative.